1 General Terms
Welcome to ludo game (ludogame.org). These Terms and Conditions ("Terms") constitute a legally binding agreement between ludo game and its users. By accessing, browsing, or using this platform, you confirm that you have read, understood, and agreed to these Terms.
Ludo game is an online entertainment and Sports Betting platform built specifically for users in Bangladesh. Our platform offers Sports Betting, Live Casino, slots, and a wide range of other gaming options.
- These Terms and Conditions are governed by the applicable laws of Bangladesh.
- ludo game's services are available to users aged 18 and above only.
- A valid account is required to use the platform.
- You are using this platform on your own behalf and at your own risk.
2 Account & Registration
You must create an account to access all services on ludo game. Accurate and complete information is required at the time of registration. Opening an account with false or incorrect information is a direct violation of these Terms.
Each person may register only one account. If multiple accounts are found under the same individual, ludo game reserves the right to close them and forfeit all associated balances. We may request supporting documents for identity verification at any time.
| Requirements | Description |
|---|---|
| Age Restriction | Must be at least 18 years old, verified with a National ID or passport |
| Account Number | One account per person |
| Accuracy of Information | Your name, address, and mobile number must be accurate and up to date |
| Password Security | Use a strong password and never share it with anyone |
| KYC Verification | Identity verification may be required before large withdrawals |
3 Deposits & Withdrawals
Deposits and withdrawals on ludo game can be made via bKash, Nagad, and Rocket. All financial transactions are fully secure and encrypted. ludo game ensures your funds are protected and all transactions are handled transparently.
- Minimum deposit amount is 200 BDT.
- Minimum withdrawal amount is 500 BDT.
- Deposits are generally credited to your balance instantly.
- Withdrawal requests are typically processed within 24 hours.
- Winnings from bonuses are subject to wagering requirements before withdrawal.
- The deposit and withdrawal method must be the same (where applicable).
- Using another person's account or payment method is strictly prohibited.
4 Bonuses & Promotions
Ludo game regularly offers various bonuses and promotional deals. Each bonus comes with its own specific terms that must be read before claiming. Any attempt to abuse or fraudulently claim a bonus will result in account suspension.
- The welcome bonus is available to new members one time only.
- Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
- Each bonus has an expiry date — any unused bonus will be forfeited once it expires.
- Attempting to claim bonuses from multiple accounts is strictly prohibited.
- ludo game reserves the right to modify or cancel any promotion at any time without prior notice.
5 Betting Rules
Specific rules apply when placing bets on ludo game. Once a bet is confirmed, it cannot be changed or cancelled (except via the cash-out option). The outcome of each event will be determined in accordance with internationally recognized rules.
- Minimum bet amount may vary depending on the event.
- ludo game sets the maximum bet limit for each event.
- If a bet is cancelled due to a technical issue, a full refund will be issued.
- Odds change rapidly in live betting — always confirm the odds before placing your bet.
- Any attempt to fix matches or artificially influence outcomes will result in immediate account termination.
- Account hacking or using unauthorized methods to access the betting system is strictly prohibited.
6 Prohibited Activities
The following activities are strictly prohibited on the ludo game platform. Violations may result in account termination, balance forfeiture, and legal action where necessary.
- Creating or using an account if you are under 18 years of age.
- Creating or operating multiple accounts.
- Placing bets using bots, automation, or any artificial means.
- Using the platform for money laundering or any illegal financial transactions.
- Creating an account using another person's personal information.
- Exploiting system vulnerabilities or bugs to gain an unfair advantage.
- Harassing or defrauding other users.
7 Limitation of Liability
Ludo game always strives to provide a reliable and stable service. However, service interruptions may occur due to factors beyond our control. In such cases, ludo game's liability is limited.
- ludo game is not responsible for technical errors or server downtime.
- We are not liable for any losses caused by internet connectivity issues.
- We are not responsible for delays caused by third-party payment gateways.
- Any losses resulting from negligence in securing your account are your responsibility.
8 Dispute Resolution
For any dispute or complaint, please reach out to our customer support team first. We always aim to provide a fair and prompt resolution. If the matter cannot be resolved through support, it will be escalated to a higher authority.
- An initial response will be provided within 48 hours of a complaint being submitted.
- Complex disputes may take up to 7 business days to resolve.
- ludo game's decisions are final and binding.
9 Changes to Terms
Ludo game reserves the right to update these Terms and Conditions at any time. For significant changes, we will endeavor to notify users. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
Always check the "Last Updated" date at the top of this page. It is your responsibility to review this page regularly.